AI Systems and Operations Specialist at KLA developing AI solutions for HR operations and systems. Collaborating across teams to enhance operational efficiency and employee experience.
About the role
- AI Automation & Workflow Analyst at WorldVia driving travel technology innovation through AI and automation. Collaborating across departments to enhance business processes and implement AI solutions.
Responsibilities
- Analyze and map existing business processes to identify inefficiencies and automation opportunities
- Evaluate, recommend, and implement AI tools and automation platforms to improve workflows
- Partner with business stakeholders to gather requirements and translate them into AI-driven solutions
- Design and document end-to-end workflows, including process diagrams and automation logic
- Support deployment and integration of AI tools across teams (e.g., sales, operations, customer support)
- Monitor performance of implemented solutions and continuously optimize for efficiency and scalability
- Develop best practices for AI usage, prompt design, and workflow standardization
- Collaborate with technical teams to ensure successful implementation and adoption
- Stay current on emerging AI tools, automation platforms, and industry trends
Requirements
- 3+ years of experience in business analysis, process improvement, operations, or similar roles
- Strong experience with process mapping, workflow design, and systems thinking
- Hands-on experience with AI tools and automation platforms (e.g., ChatGPT, Zapier, Make, Airtable, Notion AI, etc.)
- Analytical mindset with the ability to translate complex business needs into actionable solutions
- Experience deploying or supporting AI/automation solutions in a business environment
- Strong communication skills with the ability to work across technical and non-technical teams
- Familiarity with data analysis, reporting, and performance tracking
- Experience with CRM systems, workflow tools, or low-code/no-code platforms is a plus
- Ability to read, write, and communicate effectively in English at a level necessary to perform the essential functions of the role
Benefits
- Employer-Sponsored Medical and Dental Insurance with Employee Contribution
- Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
- Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
- 401k with up to 4% Company Match
- Paid Time Off + Company Holidays
- Additional Time Off for Your Birthday and Work Anniversary
- Discount Travel Program
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