AI Workflow Engineer developing AI - native products for marketing at OpenAI. Collaborating with diverse teams to enhance marketing workflows and effectiveness.
About the role
- Service Designer focused on creating seamless digital experiences for customers while advancing the practice of Service Design across the Group. Seeking a proactive individual with strong problem-solving and relationship-building skills.
Responsibilities
- Help create seamless digital experiences for our customers
- Build advocacy and advance the practice of Service Design across the Group
- Work creatively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope
- Shape critical initiatives ensuring we’re led by colleague, customer and market insight when creating or enhancing our propositions and services
- Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed
- Communicate with colleagues and stakeholders to manage expectations and incorporate multiple perspectives when defining solutions
- Support the research and document current and future state services
Requirements
- A minimum 5 years experience within Service Design
- Any experience of Agentic AI would be beneficial
- Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement
- Strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate
- Possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities
- Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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