Senior VDI Administrator providing operations support to DOD IT contract in multiple locations. Collaborating on virtual desktop environments and supporting Citrix and Azure solutions.
About the role
- Third Level Support Administrator in Germany focused on IT infrastructure management and problem resolution. Responsible for server optimization, documentation, and collaboration with service providers.
Responsibilities
- Perform in-depth analysis and diagnostics to identify and resolve complex technical issues
- Manage and optimize server and network resources, including performance monitoring and tuning
- Manage and optimize virtualized environments, including provisioning, migration, and performance tuning of virtual machines
- Create and maintain technical documentation, FAQs and knowledge bases to support the entire support team
- Plan and execute software updates, patches and security improvements
- Evaluate and implement new technologies and tools to improve the IT infrastructure and support processes
- Monitor system performance and availability; produce status reports and recommendations for improvement
- Work closely with service providers (e.g., network engineering, security) to develop comprehensive solutions
Requirements
- Completed vocational training in IT or a comparable qualification (e.g., university degree)
- Preferably holding further certifications (e.g., in networking technologies, databases, virtualization)
- Deep expertise in at least one discipline, such as network administration, database management, or software development
- Excellent problem analysis and resolution skills
- Strong experience in administration and troubleshooting of client and server operating systems (e.g., Windows Server, Linux)
- Thorough understanding of network infrastructures, protocols and services (e.g., TCP/IP, VLAN, VPN)
- Solid knowledge of common virtualization platforms (e.g., VMware vSphere, Microsoft Hyper-V, Citrix)
- Proven knowledge of various backup technologies and methods (e.g., backup software, cloud storage, RAID systems)
Benefits
- Attractive and transparent compensation according to the employment contract guidelines of the German Caritas Association (AVR)
- Above-average employer contribution (5.6%) to your company pension plan (KZVK)
- Christmas bonus
- Vacation allowance
- Contractual sick pay supplement
- A secure workplace with varied assignment opportunities and career prospects within the GFO group
- Minimum of 30 days’ annual leave for a 5-day workweek plus additional contractual special and extra leave days
- External and internal training and development opportunities with active support
- Flexible working-time models and the possibility of mobile working
- Numerous shopping discounts through various providers
- Attractive company bicycle (bike) leasing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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