Broadcast Engineer providing first and second tier technical support for live shows and offline productions. Troubleshooting broadcast equipment and ensuring quality operation.
About the role
- Lead Engineer at GE Vernova fostering generator technology and electrical systems solutions. Overseeing technical issues and project management for enhanced operational efficiencies.
Responsibilities
- Provide technology contribution globally for generator technology and Electrical systems.
- Lead root cause investigations for issues with significant fleet impact from initial investigation through the CAPA phase
- Resolve in depth, technical issues in Generator technology and Electrical systems for customers timely and efficiently
- Assure all component designs meet requirements for customers
- Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality and design engineering to fulfill customer needs.
- Support service programs, fulfillment, and New Product Introduction (NPI) programs
- Communicate progress across all levels of the organization, including plant operators and executive leaders.
- Serve as a thoughtful leader in industry, at conferences, user groups, and customer events
- Mentor and develop Generator and Electrical systems product service engineers
- Travel to customer locations to: Support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions
- Support unplanned/forced outages to meet availability goals
- Provide commercial teams with technical support for sales and services proposal activities.
- Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications
Requirements
- Bachelor of Science in Engineering or related field
- Minimum of 5 years of experience in Generator Engineering and technology
- Must be willing to travel 10 to 15% domestically and internationally on short notice
- Must be willing to work off hours and weekends to support emergency issue resolution based on business need
- Masters degree in Engineering, preferably electrical, mechanical, materials, or systems engineering, or MBA (desired)
- Six Sigma / Lean training experience (desired)
- Ability to coordinate several projects simultaneously
- Effective problem identification and solution skills
- Prior experience in a customer support/facing role; strong commercial mindset (desired)
- Anticipates customer needs and ensures that they are met
- Self-starter with initiative and interpersonal skills to direct projects and work, of cross functional nature, with demonstrated ability to drive projects to completion
- Ability to work well with teams and communicate requests and requirements clearly
- Strong team building skills
- Ability to develop relationships across the organization to build loyalty and commitment
- Demonstrated analytical and problem-solving skills
- Demonstrated project management skills
- Ability to drive change across the organization, and with clients, using data and positive relationship building
- Able to interface effectively with all levels of an organization and demonstrated leadership to pursue correct engineering actions in adverse conditions or situations
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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