Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- Senior GridOS Delivery Manager overseeing implementations and technical leadership in energy distribution systems. Collaborating with engineering teams and managing delivery standards for optimal customer outcomes.
Responsibilities
- Own the full lifecycle of GridOS software implementations
- Serve as the technical authority on GridOS platform capabilities, configurations, and integrations
- Ensure deliverables meet quality standards, timelines, and customer requirements
- Proactively identify implementation risks and develop mitigation strategies
- Contribute to software architecture design decisions
- Collaborate with engineering and product teams to influence platform roadmap based on field implementation learnings
- Define, document, and enforce implementation standards, methodologies, and delivery frameworks for the team
- Drive adoption of industry best practices in grid software deployment, data management, and system integration
- Apply independent judgment to analyze complex, ambiguous implementation challenges
- Lead root cause analysis on technical issues and deliver actionable remediation plans
- Lead, mentor, and develop junior delivery staff
- Foster a culture of accountability, continuous learning, and technical excellence within the delivery team
- Leverage analytical thinking to assess implementation data, system performance metrics, and project health indicators
- Translate complex technical findings into clear insights and recommendations for stakeholders.
Requirements
- 7+ years of experience in software implementation, delivery management, or systems integration roles
- Demonstrated technical depth with enterprise software platforms, particularly in the energy or utility sector
- Working knowledge of distribution power grid systems, operations, and infrastructure (e.g., ADMS, SCADA, DMS, OMS, or related grid management platforms)
- Strong understanding of software architecture principles and the ability to contribute meaningfully to design discussions
- Proven experience defining and implementing delivery standards and process frameworks
- Track record of leading and developing junior technical staff in a delivery or professional services environment
- Strong analytical and critical thinking skills with the ability to synthesize complex information and drive decisions
- Experience working directly with utility customers or grid operators.
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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