WalkMe Builder creating interactive digital guidance solutions for Australian clients. Manage projects from scope to go - live while ensuring user engagement and satisfaction with digital tools.
About the role
- Senior Solutions Engineer focusing on large/strategic customer opportunities. Driving pre-sales technical success and collaborating with cross-functional teams at Geotab.
Responsibilities
- Drive technical success in Geotab’s pursuit of large/strategic opportunities
- Showcase and adapt Geotab solutions for prospective customers by identifying and understanding their needs and requirements
- Position the best solutions and product features to customers, utilizing segment-based knowledge to solve business challenges
- Work closely with Business Development Managers, Business Segment Managers, and Account/Engagement Managers
- Play a fundamental role in driving Geotab’s segmentation strategies developing tools and educational content for internal teams and partners
- Identify gaps in the product towards the market per segment, providing alternatives and/or feedback to product and development teams
- Partner with Business Development as the technical prime to drive Geotab’s continued growth with large/enterprise fleets
- Run technical pre-sales activities ranging from discovery, technical demos, pilots, POC's to maximize the chances of a sale
- Assess and analyze prospect business challenges, identifying Geotab’s viability and defining Geotab solutions
- Develop segment knowledge contributing to playbooks and knowledge base
- Lead and oversee strategic projects, collaborating closely with partners, third-party integrators, and customers
- Mentor and support Solutions Engineers and other team members.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- 5-8 years of experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.
- Business acumen and a desire to drive revenue growth through prospect and pre sales engagements is essential
- Strong technical knowledge and understanding of telematics, IoT, and related technologies.
- Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
- Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
- A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
- Experience with sales or business development, with the ability to identify and pursue potential opportunities.
- Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
- Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations.
- Experience with Agile Work Management, Ticketing and Customer Relationship Management tools like JIRA and Salesforce.
- Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI.
- Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands.
- Proven track record of successful customer engagements, project management, and team collaboration.
- Experience in mentoring, guiding and leading team members to better solutions.
- Proven ability to maintain and grow technical knowledge to the level of a subject matter expert, in-depth experience in the Geotab ecosystem is a bonus.
- Ability to lead and create training sessions for audiences with a variety of technical backgrounds.
Benefits
- Flex working arrangements
- Home office reimbursement program
- Baby bonus & parental leave top up program
- Online learning and networking opportunities
- Electric vehicle purchase incentive program
- Competitive medical and dental benefits
- Retirement savings program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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