Director of Customer Service at GEICO driving service culture and improvement across multiple locations. Leading a team to enhance customer experience and ensure operational excellence in a hybrid role.
GE
GEICO
Currently Hiring
About the company
We know you know GEICO, but we want you to know that with us, you’ll find a rewarding career no matter which path you take.
Our over 40,000 associates have been unexpectedly delighted to find that their jobs have turned into illuminating careers.
You know us for insurance.
Get to know us for great careers, too.
Just the Stats on GEICO
■ 16 million auto policyholders (and growing!)
■ Insures more than 20 million vehicles
■ Second-largest private passenger auto insurer in the United States (A.M.
Best)
■ Employs more than 40,000 associates
■ Maintains 16+ offices around the country
■ Provides 24-hour service, 7 days a week, 365 days a year
GEICO's seven operating principles help create a workplace in which our associates can thrive.
We're looking for great associates that share our ability to incorporate these values into our corporate culture and day-to-day business activities!
■ Respect, support and provide opportunity for all associates
■ Be fanatics for outstanding customer service
■ Be the low-cost provider
■ Operate with uncompromising integrity
■ Maintain a disciplined balance sheet
■ Make an underwriting profit while achieving optimum growth
■ Invest for total return
Career Opportunities at GEICO
■ Jobs in Sales, Customer Service and Claims in most major locations
■ Auto Damage Adjuster careers in most states
■ Information Technology jobs utilizing cutting edge technologies
■ Careers in Actuary, Product Management and Underwriting Research
■ Fast-track Leadership Programs for college graduates
■ Legal careers in headquarters and in many states
GEICO Has Office Locations In
■ Chevy Chase, Maryland (HQ)
■ Fredericksburg, Virginia
■ Woodbury, New York
■ Macon, Georgia
■ San Diego, California
■ Dallas, Texas
■ Lakeland, Florida
■ Marlton, New Jersey
■ Virginia Beach, Virginia
■ Buffalo, New York
■ Tucson, Arizona
■ Indianapolis, Indiana
■ North Liberty, Iowa
■ Honolulu, Hawaii
■ Houston, Texas
■ Seattle, Washington
■ Kansas City, Kansas
Open jobs
Browse and apply for open jobs at GEICO.
270 jobs found
Lead Integrated Content Partnerships for GEICO, overseeing creator - driven storytelling and integrated marketing campaigns. Collaborate with various teams to enhance brand effectiveness and engagement.
Senior UX/UI Designer at GEICO responsible for designing high - quality solutions that focus on customer needs. Collaborating with product management and engineering to enhance the user experience through innovative design.
Senior Product Manager managing and growing GEICO's billing products. Working with cross - functional teams to define and deliver the billing roadmap.
Senior UX/UI Designer developing AI - driven design solutions for GEICO's customer experience. Collaborating across teams to deliver impactful user - centered designs in a hybrid environment.
CFO leading financial planning and performance for GEICO's Agency, Commercial & Specialty Divisions. Collaborating with executives and mentoring finance teams to drive strategic initiatives.
Senior Staff Engineer driving GEICO's insurance business transformation through engineering excellence and collaboration with multiple teams. Requires deep technical expertise and leadership in software development.
Staff Engineer creating cloud native Content Management System for GEICO. Focused on engineering excellence and maintaining high standards of protection and availability.
Sales Strategy Manager at GEICO developing data - driven strategies in a collaborative environment. Collaborating with cross - functional teams to enhance sales performance and drive growth.
Incident Response Engineer combating cybersecurity threats for GEICO by handling security events and conducting incident response activities. Engaging in complex investigations including cloud response and malware analysis.
Lead investigation and resolution of complex fraud cases within GEICO's Special Investigations Unit. Manage a team of investigators while ensuring compliance and successful outcomes.
Senior Data Engineer focusing on financial data reconciliation systems for GEICO, ensuring data accuracy and scalability. Collaborating with cross - functional teams and key stakeholders to integrate platforms and implement solutions.