Logistics Analyst Planner supporting KBR's APS - 3 program by developing project plans and improving logistics operations. Collaborating with teams for asset management and KPI reporting.
About the role
- Service Desk Analyst providing first line IT support for Gattaca staff in Whiteley, Fareham. Ensuring effective management of technology issues and support calls in a hybrid setting.
Responsibilities
- Provide first line support to all staff through the effective management of the Service Desk platform
- Ensure all support calls are logged accurately on the Service Desk platform
- Effectively manage support escalations within the Gattaca IT Team as well as 3rd party vendors
- Provide business updates on Problems, Requests, Incidents & Changes
- Assist all staff in the use of Gattaca systems
- Maintain stock of IT Assets and Consumables
- Maintain Hardware and Software Asset registers
Requirements
- Strong analytical skills, with demonstrated ability to assess business problems, recommend improvement opportunities, and align stakeholders around remediation of gaps
- Excellent communication skills, both written and verbal, with ability to communicate effectively at all levels of the organization
- Grasp of current and emerging technologies and trends, with ability to rapidly assess and apply new and emerging technologies
- Experience with Microsoft 365
Benefits
- Excellent Growth and Development Opportunities
- Industry leading training
- Apprenticeship opportunities
- Free on site parking
- Personal flexible benefits to meet each employees needs
- Incentives, including team all-inclusive holidays!
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