Hybrid Senior Account & Project Manager, Creative Agency

at Funday

• Job title: Senior Account & Project Manager, Creative Agency
• Job type: Full Time
• Experience level: Senior
• Salary: CA$90,000 - CA$120,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Calgary, Canada

About the role

• Senior Account & Project Manager managing client accounts and projects for a Creative Agency. Overseeing project delivery and facilitating client communication in a remote hybrid role.

Responsibilities

• Act as the primary contact for projects between the client, team, and vendors
• Identify opportunities to deliver on client’s needs or to solve problems
• Build positive working relationships with key client teams
• Manage issues in a professional and timely manner, finding solutions and consensus among all parties
• Ensure everything is in place to run and execute a project on time and within budget
• Oversee the entire delivery and execution process, ensuring and facilitating effective team communication and collaboration
• Own, facilitate, document, and disseminate outcomes for meetings
• Manage development priorities and timelines
• Manage creative activities and client reviews
• Communicate project status/risks to stakeholders
• Identify, document, and communicate issues and changes that may affect the project

Requirements

• Minimum 3 years recent experience in a marketing/advertising agency environment required
• 5 - 7 years in an account management or project management role with at least 3 years experience in a hybrid accounts and project management role
• Proven ability to move between the accounts and project worlds
• Proven ability to grow client accounts
• Experience working in an inter-agency setting is an asset
• Adept at managing multiple clients and projects with heavily matrixed teams
• Experience managing projects through the entire lifecycle, from planning to execution
• Attention to detail and strong organizational and people management skills
• Excellent communication, presentation, and facilitation skills
• Flexibility when faced with changing priorities or circumstances
• Experience with project management and issue tracking tools
• Experience with budgeting and resource management
• Experience managing project teams including deliverables, timelines, and internal prioritization
• Experience managing all aspects of conversations with clients, including project intake, briefing, longer term planning, and challenging conversations
• Experience mentoring or managing junior team members

Benefits

• Flexible work arrangements