Strategic Partner Account Manager at Benifex driving B2B partnerships and growth in the US market. Leveraging experience in employee benefits technology to create and manage strategic relationships.
About the role
- Key Account Manager strengthening relationships with Transmission System Operator and Government clients across Europe and Africa region. Drive meaningful conversations and support long-term partnerships.
Responsibilities
- Act as the primary point of contact for key TSO and government clients and priority exploratory accounts across the EUAF region.
- Build and maintain long‑term, trusted relationships with senior stakeholders in TSO and government and strategic regional accounts.
- Engage regularly with client organisations to understand their operational needs, regulatory context, priorities, challenges, and long‑term strategic direction.
- Expand relationships with regional exploratory accounts in alignment with Fugro’s growth ambitions and strategic objectives.
- Drive the “zipper” approach by connecting Fugro stakeholders with client counterparts at multiple organisational levels to strengthen collaboration and communication.
- Develop and communicate clear account strategies and action plans tailored to regional client requirements and opportunities.
- Collaborate with internal stakeholders to support the implementation of region‑specific account strategies.
- Coordinate with business development, commercial teams, and other client‑facing colleagues to manage activities, share intelligence, and progress account objectives.
- Solicit feedback from key clients and exploratory accounts, share insights internally, and ensure issues are addressed effectively.
- Maintain close relationships with project managers and participate in project kick‑off and lessons‑learned meetings to support continuous improvement.
- Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client drivers across the region.
- Represent the client perspective internally to support frameworks, proposals, strategy development, and contract reviews.
- Ensure CRM data is accurate and up to date for contacts, projects, and tenders across regional accounts.
- Participate in industry events and conferences to strengthen relationships, stay informed on sector developments, and enhance Fugro’s profile.
- Deliver measurable improvements in annual awarded revenue from regional accounts while maintaining strong margins.
- Promote adoption of Fugro innovations by aligning client needs with the innovation portfolio and identifying opportunities for early engagement.
- Introduce new technologies to clients and identify opportunities for trials or upcoming regional projects.
- Understand client innovation structures, funding mechanisms, and opportunities for new solutions within the region.
Requirements
- Bachelor’s degree in a technical, business, or marketing field.
- Experience in technical, commercial, sales, business development, marketing, or CRM roles.
- Proven track record working with TSOs and government clients, ideally within a regional or multi‑country context.
- Previous experience as a Commercial Manager, Business Development Manager, or Key Account Manager.
- Strong communication skills with the ability to build relationships at multiple organisational levels.
- Demonstrated ability to achieve sustainable results and deliver operational excellence.
- Proficient in Microsoft Word, Excel, PowerPoint, and Teams.
- Experience with Dynamics 365 and Power BI is preferred.
Benefits
- Extensive career & training opportunities
- Competitive salary
- Contributory pension scheme
- Private medical insurance
- Health cash plan
- Group life assurance
- Group income protection
- Electric car scheme
- Cycle to work scheme
- Discounted gym membership
- Discounts platform
- The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
- Enhanced maternity and paternity pay
- Long service awards
- Fugro values awards
- Employee referral bonus scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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