Engineering Manager leading CPX team at Front, driving execution on high-impact roadmap, and enhancing engineering workflows with AI.
Responsibilities
Drive execution on a high-impact roadmap. Work with your team to turn product specs into features that directly shape how thousands of companies communicate with their customers every day.
Lead and grow a strong engineering team. Coach and develop engineers at various levels, attract and hire top talent, and foster a culture of ownership, learning, and high standards.
Partner cross-functionally. Collaborate with Product Managers, Designers and Data Analysts to define what to build and why. Represent your team's priorities and tradeoffs in planning and strategy discussions.
Own technical quality. Guide the team through architectural decisions, champion code quality and performance, and ensure the team is building for reliability and scale in a complex, real-time, multi-platform application.
Contribute to engineering leadership. As a member of Front's engineering management team, help shape engineering-wide initiatives, processes, and culture.
Embrace AI as a force multiplier to enhance engineering workflows
Support the integration of AI-powered features into the core product experience, partnering with the AI team
Requirements
3+ years of engineering management experience, including recruiting, mentoring, and retaining high-performing engineers.
A strong track record of leading teams that deliver complex, ambiguous projects with high quality and on time
Clear, structured thinking and excellent communication skills — you can articulate tradeoffs, align stakeholders, and make pragmatic decisions.
Experience with real-time, high-performance, or multi-product platforms
A deep product mindset — you care about making a complex application feel simple and intuitive for the end user
Technical fluency in modern web technologies (e.g., TypeScript, React, Node.js) and the ability to engage meaningfully in architectural and implementation discussions
Experience with Electron, React Native, or rich text editors
Experience at a fast-growing B2B SaaS company
Experience building products in the customer support or customer communication space
Strong design sense and a passion for user experience
Benefits
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
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