Paralegal responsible for Estate Planning and Trust Administration support with client handling and documentation. Hybrid role with three days in office and two days remote.
About the role
- Senior Business Immigration Analyst at Fragomen, fluent in Japanese, managing immigration cases and supporting clients with immigration processes while achieving productivity goals.
Responsibilities
- Develop knowledge of the firm, various immigration case types and client processes.
- Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
- With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
- Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
- Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
- Understand and contribute to team and individual productivity goals.
- Demonstrate flexibility and initiative.
- Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
Requirements
- Must be Fluent in Japanese
- Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
- At least 2+ year of business immigration experience (i.e., paralegal)
- The ability to prioritize, meet deadlines and escalate case issues to supervisor
- Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
- Experience using various computer systems, including MS Word and Excel
- Desire to contribute to positive work environment, effectively collaborate and promote teamwork
Benefits
- 401K
- Paid time off
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