L&D Consultant designing structured learning journeys and training materials at Infoya. Collaborating with technical teams to create engaging learning experiences in a hybrid work environment.
About the role
- Training Coordinator at FMI’s Training Institute managing program logistics and client communications for tailored Training programs. Requires strong project coordination skills and a client-focused approach.
Responsibilities
- Provide internal project coordination support across multiple concurrent programs and sessions, including maintaining project workstreams, tracking milestones, and managing file organization and archiving.
- Monitor participant and program updates, assess impact to materials and assessments, and implement necessary adjustments to ensure accuracy and alignment.
- Monitor relevant client communications and coordinate shipment notifications as needed.
- Manage assessment administration across multiple programs, including launching assessments, communicating with participants, sending reminders, resolving technical issues, tracking completion, and distributing reports.
- Manage ordering, production, shipment, and tracking of participant and program deliverables, including activities and materials.
- Maintain and track inventory of materials and activity supplies.
- Coordinate and schedule virtual one-on-one debrief sessions between coaches and participants, including Zoom logistics and calendar invitations.
- Complete invoicing, payment processing, and subcontractor expense audits in partnership with accounting.
- Execute post-event follow-up, including distributing evaluation surveys, compiling reports, and sharing results with the team.
- Proof work plan documents, workbooks and presentations for spelling, grammar (according to AP Style rules) and formatting (according to current FMI corporate marketing guidelines) with client-ready results.
Requirements
- Associate’s degree in business, marketing, education, training, or a related field; or an equivalent combination of education and experience
- 3+ years of experience in event planning, project coordination, program operations, or administrative support
- Experience supporting training programs, conferences, or corporate learning initiatives preferred
- Excellent verbal, written, and listening communication skills
- Strong interpersonal and customer service skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Exceptional attention to detail and commitment to accuracy
- Strong organizational, time management, and project coordination skills
- Ability to work effectively both independently and collaboratively with minimal supervision
- Demonstrated judgment, problem-solving skills, and adaptability
- Strong document proofreading skills, including spelling, grammar, and formatting
- Proficiency in Microsoft Office (PowerPoint, Excel, and Word)
- Experience with Microsoft Teams, Adobe Acrobat/PDF, and Salesforce is a plus
- Ability to remain seated for extended periods while working at a computer
- Ability to lift and move program materials weighing up to 50 lbs
Benefits
- fully paid employee medical insurance
- life insurance
- long-term disability
- additional benefit options
- competitive 401(k)
- paid time off (PTO)
- parental leave
Job title
Job type
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