Technical Support Engineer I providing remote technical support to Vision RT customers. Involved in troubleshooting and managing technical issues across various platforms.
About the role
- Field Technician ensuring effective deployment of innovative biological pest control solutions in São Paulo. Responsible for client engagement, operational monitoring, and problem resolution in field activities.
Responsibilities
- Act as the primary technical point of contact for field activities in São Paulo, SP
- Ensure correct product activation, monitoring, and operational execution at client sites
- Identify, diagnose, and escalate technical or operational issues when necessary
- Handle insects (eggs, larvae, and adult Aedes aegypti) safely and in accordance with Standard Operating Procedures (SOPs)
- Support quality control processes and ensure compliance with operational protocols
- Provide on-site guidance to clients on best practices and product handling
- Support public engagement activities and field interactions
- Maintain accurate field records and report results to the Field Operations Specialist
- Participate in work schedules on weekends and holidays when required
Requirements
- Technical diploma or degree in Biology or a related field
- Previous experience desirable in field operations, vector control, laboratory procedures, or similar technical roles
- Valid driver's license (Category B)
- Availability to travel within the Campinas region and elsewhere in the State of São Paulo
Benefits
- Flexibility for occasional weekend and holiday work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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