Citizenship & Administrative Coordinator in Dubai processing global citizenship program files. Responsible for documentation and office administrative operations in a fast-paced environment.
Responsibilities
Manage and process global citizenship program files end-to-end
Review, organise, and track documentation including passports, IDs, and application forms
Maintain accurate case records and monitor submission timelines
Follow up with clients to collect missing or incomplete documents
Ensure compliance with program requirements and internal quality standards
Handle DEWA processing and related utility administration
Liaise with Shiny for licensing documentation and regulatory approvals
Manage government-related paperwork and coordinate submissions
Maintain organised physical and digital filing systems
Provide general office coordination and administrative support
Support senior team members with document preparation and compliance tracking
Requirements
1–2 years of experience in citizenship, immigration, or documentation-heavy administrative roles
Proven ability to handle sensitive and confidential documentation with discretion
Highly detail-oriented with a structured, process-driven working style
Strong organisational and time management skills
Reliable and committed to a full-time, office-based schedule
Good written and verbal communication skills in English; Arabic is an advantage
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