Senior Product Marketing Manager focusing on agent empowerment applications at Five9. Responsible for market positioning and go-to-market strategy for innovative AI-driven solutions.
Responsibilities
Develop clear, compelling messaging that differentiates the Five9 agent empowerment solutions
Own go-to-market strategy for agent empowerment products
Partner with sales, solutions consulting, and customer success teams
Serve as the subject-matter expert on the competitive landscape for agent assist, AI co-pilot, and knowledge solutions
Create high-impact customer- and sales-facing content
Work closely with demand generation and brand teams
Collaborate with product management to deeply understand product vision and roadmap
Represent Five9 at conferences, webinars, analyst briefings, and customer events
Requirements
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
5+ years of product marketing (or equivalent) experience, with demonstrated success in CX, CCaaS, agent assist, AI co-pilot, or knowledge management solutions
Strong storytelling, messaging, and presentation skills
Proven ability to work cross-functionally with product, sales, and marketing teams
Fast learner who thrives in a dynamic, fast-paced environment and brings attention to detail
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