Responsible for managing varied supply chain processes within HP's large global business unit. The role enhances business processes and operational performance metrics while identifying optimization opportunities.
About the role
- Manager IT responsible for engineering, production support, and administration at Fiserv. Collaborating to resolve technical issues in a 24x7 environment, focusing on automation and systems maintenance.
Responsibilities
- Manage IT engineering, production support and administration tasks
- Collaborate with other teams to resolve complex technical issues
- Monitor and maintain application performance in a 24x7 environment
- Implement automation scripts for system maintenance and monitoring
- Participate in incident, problem and change management processes
Requirements
- 3+ years total engineering, production support and administration or similar experience
- Knowledge of Apache, Tomcat, FTP, SFTP, SAMBA, NFS, Boot FS is preferrable
- Hands on scripting experience using shell, perl, powershell, python scripting languages for automation purposes
- Good understanding of ITIL concepts
- ITIL certification is preferable
- Experience in working on service delivery process including Incident Management, Problem Management and Change Management
- Good understanding of Capacity Management and basic understanding of Release Management
- Solid experience as application production support Engineer in a 24x7 uptime environment, including automation experience in Unix and Windows environments
- Strong understanding of different operating systems like RedHat Linux, AIX, Solaris, SUSE Linux, Windows etc
- Understanding of various types of schedulers like UNIX crontab, control-M, Autosys, Windows task scheduler etc
- Strong working knowledge on one or more of SQL, MySQL, Oracle, MongoDB, MariaDB databases
- Good understanding of certificate renewals/installation and certificate management tools (E.g. Venafi)
- Experience with log parsing technologies like Splunk, etc
- Experience with tools like Dynatrace etc
- Basic knowledge of PCF, Kubernetes
- Must currently possess valid and unrestricted U.S. work authorization
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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