Specialist in Credit Card Operations managing account updates and resolving customer inquiries. Compliance with regulations and collaboration with teams to improve process efficiency.
About the role
- Operations Associate managing day-to-day operations and supporting financial strategy at Findigs, a rental software startup. Collaborating with various teams to enhance operational efficiency and effectiveness.
Responsibilities
- Collaborate with the BizOps team to manage day-to-day operations across multiple product teams.
- Maintain and continuously improve standard operating procedures, workflows, and documentation to ensure consistency, quality, and scalability.
- Monitor operational performance metrics and dashboards to identify trends, bottlenecks, and errors, then partner with team leads to design and implement concrete improvements.
- Maintain staffing and operating forecasts for offshore teams, including headcount planning, capacity modeling, and performance reporting to internal stakeholders.
- Collaborate with Product leadership and the Executive team on ways to improve product operations.
Requirements
- Bachelor’s degree in Business, Operations, or a quantitative field like Economics, Statistics, or Mathematics.
- 1-3 years of experience in operations, management consulting, finance, or a related analytical field.
- Demonstrated experience owning and improving processes end-to-end, from diagnosing issues to rolling out and monitoring changes.
- Strong organizational skills, attention to detail and ability to balance multiple priorities.
- Excellent communication and interpersonal skills.
- Intermediate to advanced Excel/Google Sheets experience.
- Experience with analytics or project management tools, such as Jira, Notion, Sigma, Tableau, etc.
Benefits
- Location: We operate on a hybrid schedule, with in-office days at our newly renovated NoHo office
- Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change.
- Competitive Compensation: Competitive base salary + Pre-IPO equity
- Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays.
- Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym and tech stipends, and lunch provided every day.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Lead strategic expansion for Tandem Health in Spain's healthcare system. Engage with healthcare professionals and drive the adoption of innovative health - tech solutions.
Analyst in Real - Time Operations at Gridware dedicated to monitoring and enhancing electrical grid safety through data analysis and real - time event monitoring.
Senior Manager leading operations planning and analytics initiatives for luxury brand. Overseeing forecasting and inventory planning with a focus on digital transformation and AI integration.
Wholesale Operations Intern providing support in wholesale activities for Karl Lagerfeld. Gaining hands - on experience in the fashion industry while assisting with operations and account management.
Manager Operations leading Housing Support services as part of a high - quality Mental Health portfolio across Sussex. Collaborating with local authorities and NHS partners for seamless service delivery.
Credit Operations Analyst ensuring smooth execution of credit processes at a European tech startup. Collaborating with customers and teams to improve operational efficiency.
Flight Ops Technician analyzing and managing aircraft performance data for safe, efficient flight operations at Vueling. Collaborating closely with pilots and enhancing operational excellence.
Operations leader managing a global Employee Technology team at Benifex. Leading performance, coaching, and service delivery for exceptional employee technology experience.
Senior Operations Trainer overseeing training programs and knowledge initiatives across OLX's international operations in multiple countries. Driving digital transformation through innovative training methodologies and advanced analytics.