Hybrid Valet Trash – Area Manager

at Fetch 📦

• Job title: Valet Trash – Area Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $55,000 - $60,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Area Manager leading field operations for Valet Trash by Fetch across a multi-market territory. Ensuring smooth, consistent service and operational excellence at each pickup.

Responsibilities

• Lead daily operations across a ~15,000-unit territory, ensuring reliable coverage and exceptional service.
• Conduct weekly field quality audits at communities to uphold safety, and operational standards.
• Serve as the primary leader for new community launches, from site assessments through stabilization.
• Partner closely with Trash Support agents to assess staffing needs, mitigate risk, and maintain a healthy blended W2 and 1099 workforce.
• Resolve on-site escalations, access challenges, and community-level logistical issues.
• Oversee onboarding programs and handle route optimization for Trash Service Partners.
• Manage procurement and distribution of operational supplies across the region.
• Collaborate with Client Success and Customer Experience to support client and resident satisfaction.
• Work with Core Operations on inventory, warehouse coordination, and readiness.
• Identify process improvements and contribute ideas as part of an early-stage, high-growth division.
• Produce territory-level insights and support leadership with operational reporting.

Requirements

• 3–5 years of leadership experience in field operations, hospitality, service, logistics, or facilities.
• Bachelor’s degree preferred, or 3+ years of apartment valet trash experience.
• Proven ability to guide teams, solve problems, and deliver results in a fast-paced environment.
• Skilled in platforms and software while possessing strong analytical skills with the ability to interpret operational trends and make data-informed decisions.
• Highly organized, detail-oriented with excellent written and verbal communication, with a focus on prioritization, partnership and customer experience.
• Ability to labor plan effectively by maintaining and developing a healthy, reliable staffing pool across a blended 1099/W-2 model.
• Valid driver’s license and comfort traveling within the market.
• Commitment to traveling up to 20% of the year outside of primary market.
• Physical Requirements: Lift/carry up to 70 lbs, walk up to 2.5 miles, stand for up to 3 hours, and work in varying weather conditions.

Benefits

• competitive salary
• medical, dental, and vision insurance
• 401(k)
• AD&D/STD/LTD
• unlimited time off, benefits start on day one.