Technology Supplier Manager managing relationships with key technology suppliers. Ensuring performance and innovation while mitigating risks in the Digital, Technology, & Innovation division.
Responsibilities
Build and manage strategic relationships with key IT suppliers to support FCA’s growth with opportunities to contribute to service improvements and key decision-making
Drive innovation and value add from the supplier
Provide strategic supplier management including governance, risk and issue management, financial tracking and coaching to the team
Lead complex supplier engagements, acting as a key escalation point while implementing robust management processes to drive efficiency, reduce risk, foster innovation, and enhance supplier resilience
Support Procurement in contract negotiations, renewals and change management, advising senior management on supplier strategy, planning and risk exposure
Monitor service levels and performance, resolve disputes and cultivate collaborative relationships to ensure value for money and maintain the FCA’s position as a customer of choice
Gain hands-on experience in the evolving AI landscape while working with senior stakeholders and Tier 1 tech suppliers
Lead or support supplier-led initiatives and share best practices across teams
Requirements
Extensive experience in Supplier Relationship Management in highly regulated industries
Experience leading and managing Technology suppliers, focusing on performance, governance and strategic engagement
Experience managing outsourced contracts and managing a complex contractual model
Experience steering teams to deliver supplier management services, including mediation, dispute resolution, contract development and administration
Experience working in large, standards-based corporate environments with tight deadlines and familiarity with RACI-type deliverables frameworks
Benefits
28 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
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