Hybrid Senior Observability Engineer

at FARFETCH

• Job title: Senior Observability Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud, Distributed Systems, Grafana, Kubernetes, Python, Go
• Location requirements: Hybrid, Porto, Portugal

About the role

• Engineering Lead at Farfetch responsible for building tech solutions for luxury e-commerce. Leading a team in developing observability infrastructure and cloud-native systems.

Responsibilities

• Design and build robust observability infrastructure, focusing on the scalability, high availability, and performance of our core telemetry platforms.
• Manage large-scale data pipelines and storage, ensuring the reliable ingestion, processing, and querying of Logs, Metrics, and Traces using technologies like OpenTelemetry (OTEL), Fluentbit, the Victoria ecosystem (Metrics, Logs, Traces).
• Drive the creation of self-service capabilities, empowering engineering teams and FARFETCH Business Units to be autonomous in their analysis, detection, and investigation efforts.
• Ensure the reliability and performance of our internal observability stack, making sure systems like Grafana, and various exporters remain robust even during high-traffic events.
• Contribute to technical strategy and roadmaps, identifying opportunities to optimize cost efficiency, storage, and reliability through modern infrastructure patterns.
• Collaborate and support the integration of Observability Frameworks (Audit, Logging, Monitoring, etc), ensuring they fit seamlessly into the broader platform architecture.
• Provide technical mentorship and guidance to other engineers, fostering a culture of technical excellence, psychological safety, and continuous learning within the team.

Requirements

• You have a proven track record of designing, building, and maintaining complex observability platforms and distributed systems at scale.
• You possess a strong technical background in telemetry infrastructure, with hands-on experience managing tools like OpenTelemetry, Fluentbit, Victoria Metrics/Logs, Grafana.
• You have solid experience with cloud infrastructure and container orchestration (Kubernetes), allowing you to make and guide complex architectural decisions regarding the observability stack.
• You understand the software development lifecycle deeply and have experience with development languages (e.g., Golang or Python) to effectively build tools, exporters, or automations.
• You have strong analytical and problem-solving skills, with a relentless focus on continuous system improvement, infrastructure as code, and automation.
• You have good interpersonal and communication skills, with the ability to collaborate effectively and influence technical stakeholders across different Business Units.
• You prioritize data security, compliance, and cost-efficiency as core pillars of a reliable observability platform.

Benefits

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program