Technology Service Analyst managing high severity IT incidents for Deutsche Bank. Ensuring effective management of business impacting incidents with strong communication and process adherence.
About the role
- Functional Analyst translating internal business requirements into detailed designs for a global engineering provider. Collaborating with stakeholders and improving business processes effectively.
Responsibilities
- Analyze our customer’s current way of working
- Propose solutions to improve their business processes
- Accompany the business analyst and client through the reflection towards a solution
- Ensure client understands and adopts enterprise rules and standards
- Work together with the architects to set up the architecture
- Close collaboration with business and product owner to refine business requirements
- Relay between the client, business analyst and involved asset teams
- Functional elaboration of the chosen solution
- Application design of the solution and identify impacts on components
- Follow-up of development and testing to ensure coherence between specifications and developed solution
Requirements
- Bachelor or a master’s degree in Engineering, Computer Science, or similar
- At least 8 years of relevant experience
- Proven experience in functional analysis
- Knowledge and experience of banking and payment products
- Good knowledge of web services and RESTful APIs
- Knowledge and experience in building Swagger APIs
- Good experience of using UML tools like Microsoft Visio, PlantUML, …
- Good communications skills
- Ability to work in a structured manner
- Eye for detail without losing sight of the bigger picture
- Proficient in English and French
Benefits
- Enjoy a comprehensive benefits package, including hospitalization and outpatient insurance
- A pension and group insurance plan
- Employee wellbeing initiatives
- Sports and social events
- Gifts for special occasions
- Meal and eco vouchers to support your daily needs and sustainable purchases
- Monthly representation fees to support work-related expenses
- 32 vacation days (20 + 12 for a 40-hour week)
- Flexible homeworking policy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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