Manager overseeing eClose Department managing RON & iPEN processes at ServiceLink. Responsible for staff performance, vendor network management, and adherence to regulations while driving performance.
Responsibilities
Oversee the eClose Department. The eClose Department manages both RON & iPEN processes.
Be responsible for staff performance, attendance, training, payroll approval, and staffing decisions
Assess the overall health & performance of the eClose vendor network and work with the team to improve the network’s performance
Grow & maintain the eClose vendor panel
Accountable to Maintain & Monitor expected COGS, client-level SLAs around customer satisfaction, vendor quality & any other eClose-related metrics
Participate in client audits
Keep up with industry news that may be related to eClosing and eNotary requirements
Identify areas for growth and improvement and implement plans to meet those needs
Address any escalated issues for eClosings
Ensure the proper adherence to any regulations related to eClose options
Provide departmental reporting to upper management
Requirements
Previous management experience and title, closing or mortgage industry experience
High School diploma or equivalent required
Ability to recognize problems outside the normal mandated company, client and state regulations, guidelines and requirements
The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
Good organizational skills, the ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills
Benefits
Health insurance
Vision insurance
Dental insurance
Life insurance
401(k) plans
Employee Stock Purchase Plan
Paid vacation and sick time
Job title
Manager, eClose – Home Equity & Origination Services
Store Manager at Glasi Hergiswil overseeing retail operations and improving performance in a renowned glass factory. Engaging with customers, managing staff, and ensuring commercial success.
General Manager overseeing marina operations and improving guest services. Collaborating with Home Office for financial results and ensuring safety compliance at the marina.
General Manager overseeing all aspects of marina operations and improving guest services at Suntex Marinas. Leading a team to ensure efficient, cost - effective operations within budgetary guidelines.
Manager managing a small team of administrators providing efficient client service at Apex Group. Focus on investor queries, team collaboration, and maintaining relationships.
Responsable fonctionnel du projet de transformation ERP chez GE Vernova, guidant l'implémentation et l'optimisation. Collaboration avec les équipes pour améliorer l'efficacité opérationnelle.
Executive Strategy Messaging and Readiness Manager at Regions, developing strategic messaging and high - stakes materials for Corporate Banking, integrating financial performance and competitive positioning.
HSEQ Manager overseeing compliance and quality systems to enhance Acusensus' safety initiatives. Collaborating with global teams and ensuring adherence to safety standards and practices in New Zealand.
Electronics Commodity Manager at Spellman overseeing sourcing and strategy for passive components in electronics manufacturing. Collaborating cross - functionally to ensure supply continuity and cost efficiency.
Business Analysis Manager at Capital One applying strategic and analytical skills to address company challenges. Collaborating with teams to shape the future of the Global Payment Network.
Configuration Manager providing program support for PMS 443’s Bridge Integration - Ship Control Systems. Ensures alignment and facilitates Configuration Management processes and outcomes.