Vice President of Digital Services and Consulting at Schneider Electric, driving operational excellence and strategic initiatives. Leading services growth for customers in the United States with a focus on Digital Services.
About the role
- Lead fraud analytics initiatives at EXL, shaping solutions for banks and financial institutions. Utilizing AI and analytics to optimize fraud management and reduce losses.
Responsibilities
- **Lead short-cycle diagnostic and transformation initiatives** across the fraud value chain — identifying pain points, quantifying impact opportunities, and developing executable roadmaps.
- **Support sales and client pursuits** by leading solution design, RFP/RFI responses, and development of differentiated value propositions.
- **Drive end-to-end transformation programs** leveraging analytics, AI-first frameworks, and automation to optimize fraud prevention, detection, and claims management.
- **Conduct research and benchmarking** to generate actionable insights on emerging fraud typologies, regulatory shifts, and best-in-class practices.
- **Develop and continuously evolve knowledge assets** including capability decks, frameworks, case studies etc. to strengthen the fraud offering.
- **Evangelize fraud and disputes solutions** by collaborating with delivery, digital, and analytics teams to embed innovation and enhance solution maturity.
- **Identify performance bottlenecks and enable data-driven interventions** to drive measurable outcomes in fraud savings, false positive reduction, and recovery rates.
- **Build domain and analytics capability** through structured training programs, certification paths, and knowledge transfer across global delivery teams.
Requirements
- Minimum 5 years of experience in **Fraud analytics, Strategy, or Risk Management**, preferably across Banking, Fintech, or Payments.
- Proven ability to **lead multi-dimensional transformation** integrating analytics, digital, operations, and advisory levers.
- Deep domain understanding across the **fraud lifecycle** — including application, transaction, merchant, and dispute/chargeback management.
- Experience with **fraud platforms**, rules strategy configuration, and decision orchestration tools.
- Strong **client engagement and consulting skills** with ability to influence senior stakeholders and CXO-level clients.
- Exposure to **Operational Excellence** and continuous improvement frameworks.
- Excellent **communication, presentation, and storytelling** skills with a data-driven orientation.
- **Graduate or Postgraduate** in Statistics, Economics, Finance, or an MBA with relevant domain experience.
- **High energy, intellectual curiosity, and self-driven mindset**, comfortable operating in fast-evolving, ambiguous environments.
Benefits
- For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Infrastructure Technology Lead Analyst for Citi managing LAN/WAN and help desk administration. Focused on project planning, compliance, and technical guidance across teams.
Head of Product overseeing Grubhub's product strategy and execution, impacting consumer marketplace, logistics, and B2B sectors.
Client Advisor managing relationships with high net worth clients at UOB. Responsible for customer acquisition, portfolio management, and revenue generation strategies.
VP of Revenue overseeing revenue growth and go - to - market strategy for Bloq.it's smart locker solutions. Collaborating across teams in a fast - paced, innovative environment to drive scalable growth.
Regional Vice President overseeing a portfolio of hospitality properties in the United States. Strategic role driving operational efficiency and guest satisfaction with a focus on financial oversight.
Regional Vice President overseeing hospitality properties within the Northeast region of the United States. Leading strategic planning, operations management, and financial oversight for guest satisfaction and profitability.
Vice President of Operations leading service delivery organization at TeamLogicIT, a Managed Service Provider. Responsible for operational excellence, accountability, and scalable processes.
Vice President, Client Insights at Circana driving client growth through analytical solutions. Leading a high - performance team in delivering data - driven insights and strategic advantage for clients.
Senior Vice President, Care Excellence overseeing system - wide initiatives for quality, safety, and patient experience in healthcare. Leading teams to achieve high standards and accreditation in care delivery.