Building Engineer responsible for operation, maintenance, and repair of Atlantic Union Bank facilities. Collaborating with the Facilities Coordinator and managing service requests and vendor activities.
About the role
- Junior ELM Support Engineer supporting IBM ELM toolchain environments and troubleshooting technical issues for engineering projects. Collaborating with developers and process owners to ensure tool compliance.
Responsibilities
- Provide L1/L2 support for IBM Engineering Lifecycle Management tools including:**IBM DOORS Next, Engineering Workflow Management (EWM), Engineering Test Management (ETM), Jazz Reporting Service (JRS), ENI, Publishing, and Global Configuration (GC).
- Perform incident analysis, troubleshooting, and resolution for user‑reported issues.
- Manage user permissions, process configurations, and basic system administration tasks.
- Support IBM ELM toolchain customizations such as: Attribute creation, Process templates, Workflow configurations, Custom dashboards and reports.
- Assist in implementing enhancements based on process requirements and engineering needs.
- Collaborate with process teams to understand engineering workflows and translate them into ELM configurations.
- Ensure alignment of tool configurations with organizational processes and compliance requirements.
- Provide basic support for IBM Rhapsody / Rhapsody SE (preferred).
- Assist teams working on MBSE workflows and integrations.
- Support integrations between IBM ELM and other ALM/PLM tools including:**DOORS Classic, Codebeamer, JAMA, PTC Windchill, and Polarion.
- Assist in tool migration, data exchange, and interoperability activities as required.
- Support report generation using JRS, Publishing tools, and customized reporting needs.
- Maintain documentation for troubleshooting, configurations, and knowledge base articles.
- Support engineering teams in meeting compliance standards (preferably automotive standards like ISO 26262, ASPICE).
- Ensure tool configurations adhere to organizational quality policies.
- Work closely with multi-functional teams including development, testing, quality, and IT infrastructure.
- Clearly communicate updates, progress, and issue resolutions to stakeholders.
Requirements
- Good hands-on experience with IBM ELM tools:****IBM DOORS Next, EWM, ETM, JRS, ENI, Publishing, GC.
- Experience in IBM ELM customizations and process configuration.
- Understanding of engineering process development within an ELM toolchain.
- Knowledge or hands‑on experience with **IBM Rhapsody / Rhapsody SE** and MBSE concepts (preferred).
- Exposure to other ALM/ELM tools such as **DOORS Classic, Codebeamer, JAMA, PTC Windchill, Polarion** (advantage).
- Strong analytical, troubleshooting, and problem‑solving skills.
- Good verbal and written communication.
- Ability to work effectively in a team environment.
- Knowledge of **automotive compliance standards** (preferred).
Benefits
- Willingness to work in rotational shifts.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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