Senior Technical Support Engineer managing customer technical support for Stryker’s Vocera solutions. Documenting issues, monitoring inquiries, and collaborating within the company to enhance customer experience.
About the role
- Applications Support Analyst at Daimler Truck Financial Services supporting core financial services applications. Resolving incidents and supporting production, development environments in the IT team.
Responsibilities
- supporting core financial services application platforms across the organisation, including customer point-of-sale systems, credit decisioning, wholesale, and contract management solutions
- resolving incidents, problems, and requests
- supporting the production and development environments
- supporting development and project activities
- complying with Daimler Security and Compliance requirements
- assisting with management of BAU Vendors
Requirements
- relevant experience in a similar role, supporting a broad range of applications and systems
- degree qualified, preferably in IT
- relevant industry experience
- prior experience supporting data centre–hosted applications built on multi-tier architectures, including web servers, application servers, and SQL database servers
- strong understanding of application dependencies, server roles, and operational requirements within enterprise environments
- basic understanding of ITIL
- confidence with all IT Infrastructure and Security topics
Benefits
- discounted car leasing
- paid parental leave
- various initiatives and events to promote a positive workplace culture
- Employee Assistance Program (EAP)
- flexible, forward-thinking approach to work
- recognition and reward programs
- ongoing opportunities for professional growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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