Director of SNP Operations overseeing strategic and operational management of Eutelsat’s LEO satellite ground network. Leading teams to ensure service delivery and customer satisfaction.
Responsibilities
Own the end-to-end operations strategy for OneWeb’s global SNP network, ensuring seamless integration and performance.
Lead and mentor regional SNP managers, fostering collaboration and accountability.
Manage SNP implementation and vendor SLA compliance.
Drive site expansion upon request, upgrades, documentation, and configuration management.
Define, monitor, and enforce global SLA and KPI frameworks.
Implement reporting mechanisms to track performance, availability, and compliance.
Establish global standards for SNP maintenance, security, and operational excellence.
Oversee global vendor performance and training.
Manage global SNP operational budgets, including forecasting and cost optimization.
Lead global incident response and change management processes.
Requirements
12+ years of experience in global operations leadership within satellite or telecommunications industries.
Proven track record managing geographically dispersed teams and complex technical infrastructures.
Expertise in SLA/KPI frameworks, operational governance, and vendor management.
Strong financial acumen and experience in budget oversight.
Exceptional communication and stakeholder engagement skills.
Ability to travel internationally up to 30%.
Preferred qualifications: Deep technical understanding of LEO satellite ground systems and Ka/Ku-band technologies.
PMP or equivalent certification.
Experience with fiber optic and RF infrastructure standards.
Strong team-building and oversight skills.
Benefits
Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life.
Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.
Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy.
Professional Development: Elevate your skills in a stretching, rewarding, and meaningful environment.
Job title
Director – Satellite Network Portal (SNP) Operations
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