Hybrid District Sales Manager

at Erie Insurance Group

• Job title: District Sales Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,705 - $112,944 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Youngstown, United States

About the role

• District Sales Manager handling sales agent recruitment and training for Erie Insurance. Managing customer relations and fostering agent performance in Youngstown, Ohio.

Responsibilities

• Recruits, trains and guides assigned Agents in matters of sales, underwriting and re-underwriting, profitability, agency management and related matters.
• Serves as a company representative in maintaining favorable Policyholder relationships.
• Interacts with, supports, coaches and motivates Agents.
• Recruits, presents and sells the ERIE Agency Career to prospective Agents and producers.
• Selects, hires, trains, and develops new independent Agents to become self-supporting and viable company representatives.
• Influences ERIE's independent Agents to sell ERIE products and services.
• Provides training on products, underwriting, servicing and Agency operations.
• Oversees the handling of Policyholder, Agent and claimant complaints and inquiries.
• Works with branch manager to quickly address underperforming Agents, holding them accountable for minimum contractual performance.
• Develops and maintains subject matter expertise of ERIE's commercial, personal, and life products, IT tools, and resources for sales.
• Supports efforts to ensure that approved underwriting and technology tools, policies, plans and objectives are clearly understood and effectively managed throughout the district.
• Serves as Agent's direct link to the company.
• Acts as a field underwriter in inspecting and authorizing the binding of coverage on extraordinary property and casualty risks within binding authority limits.
• Works with branch and home office staff to resolve Agent's sales and customer service problems.
• Serves as the company's direct link to ERIE Agencies.
• Provides our independent Agents with ongoing and timely communications regarding new initiatives and changes to current initiatives.
• Implements customer service, marketing, sales and underwriting best practices at the Agency level.
• Sponsors and manages all sales contests, promotions and incentives at the district and Agency level.
• Serves as a licensed, non-commission company Agent proficient in selling ERIE products and services to customers and prospects.
• Maintains and applies a current knowledge of trends and latest developments in the industry.
• Assists independent Agents and their staff in the process of identifying and solving all Agency level sales and marketing problems and opportunities.
• Develops and implements Agency and district level business plans and budgets to achieve long and short-term goals and objectives.
• Achieves annual P/C and EFL sales objectives, profitability goals and long-term market share targets.

Requirements

• Bachelor’s degree, or equivalent of four years of sales, underwriting, claims or marketing experience, required.
• MBA preferred.
• Three years of sales, underwriting, claims or marketing experience OR participation in DSM Training Program required.
• An understanding of and commitment to ERIE's "Above All in Service" philosophy required.
• Extensive local travel, including overnight stays, required.
• Proficiency with spreadsheet, word processing and e-mail software required.
• Related industry designations, such as CIC, CPCU, CLU, preferred.
• Valid driver's license and good driving record required.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents.
• Low contributions to medical and prescription premiums.
• Pension.
• 401(k) with up to 4% contribution match.
• Paid time off.
• Career development.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.