Senior Key Account Manager at CREA managing e - commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.
About the role
- Junior Account Manager supporting customers throughout the sales process in a dynamic e-commerce startup. Engaging with clients, developing leads, and optimizing sales strategies in the office furniture sector.
Responsibilities
- You accompany your customers through the entire sales process – from initial contact, product pitch and proposal preparation to closing and long-term account management.
- You handle incoming customer inquiries in a structured way and turn them into successful projects through sound consulting.
- You independently generate new leads, develop targeted outbound strategies and continuously expand your customer base.
- You build a stable sales pipeline and increase your close rate through consistent follow-up and targeted learnings.
- You develop sustainable relationships and position yourself as a reliable contact throughout the entire customer lifecycle.
- You identify improvement opportunities and contribute your own ideas to further develop our sales processes.
Requirements
- Your field of study is not decisive — what matters is your motivation and passion for sales!
- You already have some experience in phone-based B2B sales or active new customer acquisition.
- Ideally, you have initial exposure to CRM systems, adapt quickly to new tools and acquire product knowledge in a structured and fast manner.
- You impress in customer contact through clear communication, active listening and confident presence — including on the phone.
- You work in a self-organized way, stay focused when handling multiple inquiries and keep track of your sales pipeline.
- You have very good German language skills (spoken and written) and good English skills.
Benefits
- A job with purpose: contribute to our vision of making the (working) world “happy, healthy & productive”.
- Growth: the chance to take your career to the next level at one of Germany’s fastest-growing office furniture e‑commerce startups.
- Sales with perspective: you grow with every customer relationship, are given responsibility early and develop into a true sales expert in a learning-oriented environment.
- Personal development: a strong feedback culture and a monthly personal development budget of €50.00 including optional Bookbeat and Blinkist subscriptions to support your growth.
- Appreciation: a team that truly acts like a team. Company events, after-work get-togethers and a team-event budget at the department level – fun guaranteed!
- Wellbeing: office equipped with ergonomic furniture, air conditioning, an office dog policy and snacks & drinks.
- Additional benefits: Edenred card with a monthly €50.00 tax-free benefit or the option of an EGYM Wellpass.
- Discounts: employee discount across our portfolio — also available for friends & family — plus exclusive savings through Corporate Benefits access.
- Flexible arrangements: flexible working hours, hybrid work model (office & remote), 30 days of vacation and a workation option to explore the world.
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