Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst collaborating with clients and technical teams at Equisoft to document functional requirements. Responsible for creating specifications aligned with insurance distribution needs.
Responsibilities
- Participate in client, internal and industry workshops as required
- Work closely with the technical team, product management and clients to document functional specifications that will benefit the core solution.
- Conceptualize business needs and processes into functional building blocks that fit in the capabilities of our existing software.
- Translate user stories from various unstructured requirements into business, functional and non-functional requirements (with acceptance criteria)
- Collaborate with UI experts to design user interfaces and create low fidelity wireframes and detailed screen specifications tasks.
- Assist the development team during the sprint (answer questions, review test cases, etc.)
- Participate in pre-planning sessions with the Development Team Lead and Product Owner to define next sprint priorities.
- Provide pre-sales support on the product from time to time.
Requirements
- Technical Bachelor's Degree or College Diploma
- 5+ years working for a life insurance company or in a similar role
- Strong documentation skills, with the ability to create clear and concise requirement artifacts
- Proficient in business analysis techniques, including user story creation, process modeling and requirements elicitation
- Knowledge of Life and Health insurance products and processes is an asset
- SQL knowledge & experience in a Microservice architecture environment is an asset
- Fluency in both written and spoken French and English (oral and written)
Benefits
- medical
- dental
- retirement plan
- telemedicine program
- employee assistance program
- Flexible hours
- Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Graduate Business Analyst supporting global business operations at an international provider of institutional debt administration services. Responsible for delivering key initiatives by aligning people, processes, technology, and data.
Sales Business Analyst key member in presales organization at Malbek, translating customer requirements into solution demonstrations. Supports RFP driven sales motions by analyzing customer requirements.
Lead Business Analyst responsible for translating business strategy into operational model and requirements at Manulife. Collaborating with stakeholders to ensure successful delivery of projects while supporting compliance and audit standards.
Technical Business Analyst within Flutter Functions division shaping IT solutions and ensuring alignment with business objectives. Collaborating across teams for operational efficiency and secure technology delivery.
Technical Payments Business Analyst translating business needs into actionable technical requirements. Collaborating with stakeholders on payment flows, APIs, and complex workflows in a hybrid model.
Jr Business Analyst at CEVA Logistics supporting data analysis and visualization for business decision - making. Engage with product management and provide insights to improve KPIs and processes.
Incident Support Analyst tracking local partners performance in a fintech environment, ensuring prompt issue resolution and escalation.
FPGA Simulation Solutions Analyst working in a hybrid environment to support real - time simulation solutions. Collaborating with teams on complex client projects and providing technical expertise.
Business Analyst supporting digital transformation in a government - related project, engaging with clients to improve financial processes and systems. Facilitating requirement gathering and documentation using agile methodologies.