Supplier Account Manager at Applied Materials coordinating supplier strategies and resolving supply chain issues. Engaging with commodity strategies and leading supplier negotiations.
About the role
- Account Manager managing client accounts at Envision Employment Solutions. Responsible for building client relationships and ensuring smooth recruitment delivery.
Responsibilities
- Manage a portfolio of client accounts and serve as the primary point of contact.
- Build strong relationships with HR teams, hiring managers, and decision-makers.
- Conduct regular check-ins, business reviews, and account planning sessions.
- Ensure high customer satisfaction through proactive communication and fast issue resolution.
- Receive job requests from clients and collect detailed hiring requirements (role, skills, salary range, team structure, timeline, and hiring process).
- Create clear job briefs and ensure alignment between client expectations and recruitment team delivery.
- Advise clients on market availability, salary benchmarking, and recruitment best practices.
- Coordinate internally with recruiters/sourcers to ensure open roles are prioritized and progressed.
- Track recruitment progress and share updates with clients regularly.
- Support recruiters in scheduling interviews, coordinating feedback, and removing hiring bottlenecks.
- Ensure client SLAs are met (CV submission timelines, interview scheduling, feedback turnaround).
- Identify opportunities to increase share-of-wallet and expand services (additional roles, new departments, or other recruitment services).
- Support contract renewals and maintain strong retention across accounts.
- Recommend solutions such as bulk hiring, on-site recruiters, RPO, employer branding, or talent mapping (based on agency offering).
- Upsell/cross-sell agency services when relevant.
- Maintain accurate client records, job orders, and communication logs in the CRM/ATS.
- Prepare weekly/monthly reports on job status, hiring pipelines, and placement outcomes.
- Track client KPIs and performance metrics such as fulfillment rate and time-to-fill.
Requirements
- Bachelor’s degree in Business, HR, or related field (preferred).
- Minimum **1 year experience** in a recruitment agency in one of the following roles: Account Manager, Client Partner, Recruitment Consultant, Business Development, or Customer Success.
- Strong understanding of recruitment processes: job intake, candidate pipeline, interviews, offers, onboarding.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to manage multiple clients and job requests simultaneously.
- Strong organization, follow-up, and problem-solving capabilities.
- Familiarity with ATS/CRM systems (e.g., Zoho, Bullhorn, Workable, Lever, Taleo, etc.) is a plus.
Benefits
- Competitive Package – Determined based on your experience and qualifications
- Basic salary
- Performance bonus tied to achieved KPIs
- Transportation allowance
- Social insurance coverage
- Individual medical insurance: Fully covered through GlobeMed
- Annual Performance Bonus – Based on company performance
- Paid Time Off (PTO)
- Salary Review Every 6 Months – Based on individual performance
- Office Perks – Unlimited snacks, coffee, tea, and soft drinks
- And most importantly… an AMAZING team to work with!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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