Senior Product Operations Manager responsible for executing client - facing Airtable implementations. Tailoring solutions to client needs while managing technical realities and strong client relationships.
About the role
- Product Operations Manager driving efficiency and clarity in product organization for energizing sustainable systems. Collaborating with various teams to optimize product operations and customer value.
Responsibilities
- As Product Operations Manager (all genders) at envelio, you ensure our product organization stays on a scaling course with clarity, efficiency and consistency
- You build and operate the operational foundations so Product Managers can focus on customers, the market and the product
- In close collaboration with Product Management, Engineering, Design, Customer Success, Finance and Sales, you help create measurable value for our customers and contribute to achieving our business goals
- You define, optimize and standardize cross-product processes such as roadmap planning, discovery and delivery frameworks, and release management, and ensure their sustainable implementation
- You establish a consistent product KPI set, reporting standards and dashboards, and develop robust data-driven product insights together with the team
- You take on project administration as the operational backbone: from scheduling, documentation and reporting to ensuring quality and compliance requirements, coordinating approvals and working with Finance for milestone-based invoicing
- You support and professionalize tender processes: from structured requirements capture and proposal costing to deadline and compliance management and clear handovers to Sales, Legal and Finance
- You promote knowledge sharing and documentation standards, ensure structured communication around product information (e.g., IGP documentation, release notes) and support internal and external product formats such as roadmap updates
- You enable smooth collaboration between Product, Engineering and other functions and drive initiatives to continuously maintain and improve established ways of working.
Requirements
- Professional experience or relevant internships in Product Operations, product or project management in a B2B/SaaS environment, ideally in a regulated market or the energy sector
- Strong process and systems thinking with the drive to build scalable workflows and standards and continuously improve them
- Solid experience building KPI systems, reporting and product analytics and collaborating with data and engineering teams
- Knowledge of common analytics and observability stacks is a plus
- Confident stakeholder management in complex initiatives, including bidding/tender processes and contract-bound milestones
- Strong communication skills, a structured way of working and high standards for documentation and knowledge management
- Fluent German and English, both written and spoken
Benefits
- Adapt your working mode to your lifestyle – fully remote (#LI-Remote) or hybrid with an office option
- Option to work remotely from abroad (up to three months per year from anywhere in the EU or the USA)
- 30 days of vacation + 3 corporate holidays
- Support for your health through our Urban Sports Club partnership
- Flexible use of a monthly mobility budget (e.g., company bike, public transport)
- Time and budget for personal development
- Optional occupational pension plan
- Regular company and team events
Job title
Job type
Experience level
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Not specified
Degree requirement
Tech skills
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