Operations Analyst II executing complex transactions for TD Securities. Coordinating key initiatives and analyzing service delivery issues in a hybrid work environment.
About the role
- Operations Engineer responsible for software deployment and monitoring in customer environments. Collaborating across teams to ensure stable operations and resolving incidents promptly.
Responsibilities
- responsible for the reliable operation, monitoring and deployment of envelio’s software solutions in complex customer environments
- ensure that updates, bug fixes and new versions of the Intelligent Grid Platform (IGP) are rolled out smoothly across cloud, on-premise and OT environments
- daily operation of customer systems, including monitoring system health, handling incidents and coordinating effective incident resolution
- actively contribute to stable 24/7 operations by detecting issues early
- work at the interface between engineering, operations and customers
- closely collaborate with customers’ IT and OT teams to clarify operating models and understand existing infrastructure
- document customer-specific setups, operational processes and deployment procedures
Requirements
- hands-on experience operating and deploying software in complex IT environments
- familiar with cloud, on-premise and ideally OT or industrial IT landscapes
- enjoy working closely with customers and can explain technical topics clearly and pragmatically
- like to work hands-on operationally – from deployments to troubleshooting in production environments
- good knowledge of Linux-based systems, Kubernetes, networking and basic security concepts
- willing and able to contribute to 24/7 operations through on-call duties as part of a shared team rotation
- structured, reliable and take ownership of operational tasks
- work well with software developers and can translate operational requirements into technical requirements
- familiar with parts of our tech stack or confident in quickly learning them
- fluent in German and English, both written and spoken
Benefits
- Adapt your working mode to your lifestyle – fully remote (#LI-Remote) or hybrid with office option
- Option to work remotely from abroad (up to three months per year from anywhere within the EU or the USA)
- State-of-the-art technology and modern tech stack
- Excellent hardware setup (16-inch MacBooks, 2 monitors at your workstation)
- 30 days of vacation + 3 corporate holidays
- Support for your health with the Urban Sports Club partnership
- Flexible use of a monthly mobility budget (e.g., company bike, public transport)
- Time and budget for individual growth
- Optional company pension plan
- Regular company and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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