Senior Manager overseeing delivery operations and strategic programs at NTT DATA. Leading projects, enhancing operational efficiency, and ensuring effective stakeholder engagement.
About the role
- Manage patient access and pre-access teams at Ensemble, a healthcare revenue cycle management provider. Overseeing operations, compliance, and departmental budget while leading recruitment and professional development.
Responsibilities
- Oversees strategic and operational functions for patient access and pre-access teams
- Ensures alignment with revenue cycle goals and regulatory standards
- Manages multi-site operations, monitors KPIs, and drives process improvements
- Develops and manages departmental budgets and ensures compliance
- Partners with leadership to implement initiatives to optimize front-end workflows
- Leads recruitment, onboarding, and professional development for supervisors and staff
- Serves as a liaison for internal and external stakeholders
- Promotes collaboration to achieve organizational objectives
Requirements
- Bachelor’s Degree or Equivalent Experience Preferred
- Minimum 2 – 3 year’s management experience in healthcare industry
- Patient Access experience preferred
- Experience with Microsoft is a must
- Ability to balance numerous priorities, therefore requiring great skills in prioritization
- Ability to understand and master numerous computer applications
- Patient Access experience with managed care/insurance and Call Center experience highly preferred
- Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
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Degree requirement
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