Marketing Manager at Emburse responsible for cross-sell campaigns targeting customer segments. Leading multi-channel marketing initiatives to optimize revenue and customer engagement.
Responsibilities
Develop cross-sell campaign strategies aligned with company revenue goals and customer success objectives.
Identify target customer segments for cross-sell opportunities based on product usage data, purchase history, and customer lifecycle stage.
Strategize, design, and develop programs across key digital channels, including, Qualified (website chat), Pendo (in-app communication), Marketo (program workflows, emails, and tagging), and Goldcast (webinars)
Design and execute multi-channel campaigns, including email sequences, webinars, and in-app messaging, to promote complementary products or services.
Oversee content creation and coordinate with creative teams to ensure campaigns are visually and tonally consistent with the brand.
Set clear campaign goals, KPIs, and benchmarks to measure success across channels (e.g., email, webinars, content marketing).
Work closely with Product Marketing to understand key product features, customer pain points, and upsell opportunities.
Partner with Customer Success and Sales teams to identify client needs, cross-sell potential, and create tailored campaign messages.
Test and iterate campaigns by segment to optimize message relevance, timing, and channel effectiveness
Requirements
6+ years of Customer or Growth Marketing experience
Proven track record in marketing or revenue-focused roles, preferably within a B2B SaaS environment
Strong experience in supporting and executing full-funnel and multi-channel marketing campaigns
Proficient in leveraging data to track campaign effectiveness, ROI, and optimize performance
Experience with Salesforce, Qualified, Mutiny, Goldcast, and Marketo
Mindset geared towards continual improvement and optimization of campaign processes
Ability to thrive in dynamic environments and resolve ambiguity quickly
Passion for building relationships and working with sales and customer teams to execute cross-functional campaigns
Strong interest in engaging with and understanding customer needs to tailor campaigns effectively
Experience working with stakeholders to coordinate campaign efforts
Desire to make a significant impact and drive change through effective campaign execution
Solutions-oriented mindset driven by curiosity to explore new campaign approaches
Bachelor’s Degree required: Marketing or Business Degree preferred
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