Head of Operations Strategy overseeing scalable operations for Voi in UK & Ireland. Defining operational models and driving performance alignment across local markets and central functions.
About the role
- International IT Operations Manager overseeing global IT infrastructure and security services for e.l.f. Beauty. Leading a diverse team across multiple countries to ensure operational efficiency and compliance.
Responsibilities
- Develop and implement IT strategies aligned with business objectives across all international offices.
- Lead and mentor a diverse team of IT professionals located in various countries, ensuring cohesion and effective collaboration.
- Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, cloud services, and telecommunications systems.
- Streamline IT support processes and workflows to optimize efficiency and reduce operational costs.
- Ensure compliance with global IT security policies, standards, and regulations. Implement robust cybersecurity measures to protect company data and systems.
- Manage relationships with IT vendors and service providers, negotiating contracts and ensuring service level agreements are met.
- Develop and manage IT budgets for international operations, ensuring cost-effective utilization of resources.
- Identify and mitigate IT risks, including data breaches, system failures, and business continuity planning.
- Provide Tier 3/4 support for infrastructure and security-related incidents and escalations.
- Maintain IT infrastructure and support process documentation and diagrams.
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Proven experience (5+ years) in managing IT operations in a global or multinational environment.
- Strong leadership skills with the ability to motivate and manage geographically dispersed teams.
- In-depth knowledge of IT infrastructure & support, cybersecurity best practices, and emerging technologies.
- Proven experience with technologies in IaaS, SaaS, cloud (AWS, Azure, GCP) and network infrastructure.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels.
- Certification in ITIL, PMP, or relevant certifications is a plus.
Benefits
- Total compensation philosophy offers competitive pay and benefits
- Bonus eligibility (200% of target over the last four fiscal years)
- Equity
- Hybrid 3 days in office, 2 days at home work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Manager overseeing operations at multiple data centers in Australia. Leading teams to ensure standards are met while delivering excellent customer service.
Analyst for Amex GBT hotel triage operations managing incident categorization and case routing. Collaborating across teams to ensure operational excellence in hotel services and support.
Senior CX Operations Analyst driving operational rigor and insights for customer experience at LiveRamp. Collaborating across teams to enhance efficiency and implement AI - driven solutions in multiple cities.
Operations Performance Manager at Bank of America leading operational support and driving performance improvement across contact centers. Focusing on fraud handling process and operational excellence.
Operations Consultant managing complex transactions for Bank of America's Global Operations team. Advising on product and service implementation while building relationships with partners.
Truck Driver/Operations Specialist responsible for hauling agricultural products and daily operations for CHS in New Salem, ND. Ensuring safe deliveries, compliance, and excellent customer service.
Loan Operations Commercial Loan Closer at a financial services institution managing closing processes for commercial loans. Collaborating with various partners to ensure timely loan document preparation and compliance.
Truck Driver delivering agricultural products to customers at CHS providing reliable service and maintaining safety measures. Responsible for loading, unloading, and ensuring timely deliveries to clients.
Data Operations Analyst in Green Street’s IJGlobal Data Operations team ensuring the accuracy and reliability of financial data. Managing data input, analysis and reporting on market trends.