Senior Manager overseeing delivery operations and strategic programs at NTT DATA. Leading projects, enhancing operational efficiency, and ensuring effective stakeholder engagement.
About the role
- Palliative Care Case Manager position focusing on coordinating hospice care services at Elevance Health. Responsibilities include member education, resource facilitation, and process improvement.
Responsibilities
- coordinating referrals, education, and interdisciplinary support for hospice and palliative care services
- ensuring that members with serious or terminal illnesses receive appropriate care
- supporting accurate member understanding of care goals
- facilitating engagement with relevant community resources
- conducting serious illness conversations with members and caregivers
- educating members, caregivers, and clinical staff on hospice and palliative care options and benefits
- coordinating ongoing care and communication between CareBridge and community palliative organizations
- tracking referrals and developing strategies for process improvements in member engagement and service delivery
- maintaining supportive relationships with both internal and external stakeholders to ensure continuity of care
- developing and implementing educational materials and training programs for internal teams
- assisting with process design and improvement efforts unique to the palliative care navigator function
Requirements
- Requires a bachelor’s degree in a related field, such as BSN
- minimum of 3 years of clinical experience in a hospice or palliative care organization
- RN certification, APC, or IFOC certification preferred
- MSW, LCSW, or MDiv preferred
Benefits
- medical, dental, vision, short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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