Community Health Worker responsible for connecting patients, care teams, and resources in Nevada. Conducts outreach and supports patients in navigating healthcare and social services.
Responsibilities
Serving as a liaison/connector between the patient, care team, and the community
Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services
Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure
Meets patient in clinic or facility to help identify social determinants of health impacting patient’s health and general well-being
Collaborates with social worker and/or care manager to develop action plan
Develops trusting relationship with patients by providing support and advocacy to help achieve health goals
Assists patients in accessing health-related services and community resources
Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed
Documents interactions with patients and on behalf of patients in medical record
Attends meetings as required
Travels to worksite and other locations as necessary
Requirements
Requires a H.S. diploma or equivalent
experience utilizing electronic medical record
1 year of experience in a healthcare, community-based, or social work environment
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