Bilingual Service Coordinator at Titanium Healthcare supporting member healthcare engagement and services through scheduling and in - person visits. Collaborating with care coordination and administrative tasks to enhance quality of care.
About the role
- Care Coordinator role at Wider Circle connecting community members with essential services and resources. Responsible for advocacy, tracking progress, and collaboration with community organizations.
Responsibilities
- Member Needs Assessment: Conduct interviews to determine member needs, ensuring each individual receives personalized support tailored to their unique circumstances through outreach or In-person.
- Advocacy: Serve as an advocate for members by connecting them with essential services and resources, helping them navigate social, medical, and community-based programs.
- Progress Tracking: Monitor and document each member’s progress, ensuring consistent follow-up to address evolving needs and challenges to meet business needs.
- Member Care Coordinating & Reporting: Collect, analyze, and summarize treatment results and compile statistics, providing accurate and timely reports for Wider Circle leadership to track program effectiveness and outcomes if needed.
- Collaboration: Work closely with community partners, healthcare providers, and social service organizations to ensure members receive comprehensive care, in line with Wider Circle’s commitment to LOVE and support for its community members.
- Support individuals in understanding and navigating the healthcare system.
- Conduct in-home visits to meet with members that you are unable to reach to review their needs and discuss their access to care and/or close care gaps.
- Meet with members to evaluate housing conditions.
Requirements
- A genuine interest in working with Medicare/DSNP/Medicaid populations and a commitment to building strong, supportive relationships.
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to explain complex policies in a straightforward, easy-to-understand manner.
- Demonstrate ability to manage multiple priorities in a fast-paced environment.
- Conflict resolution skills and people management are required.
- Ability to build trusting relationships
- Reliable transportation and valid drive's license.
- Strong verbal and written communication skills to effectively engage with diverse community members.
Benefits
- Performance-based incentive bonuses
- Flexible- part-time
- Opportunity to grow with the company
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Lead Care Manager coordinating healthcare services and support for adult and pediatric members at Titanium Healthcare. Responsible for assessments, care plans, and patient advocacy in a hybrid role.
Senior Manager in Workforce Transformation at PwC, delivering comprehensive support on organizational design and change management initiatives. Partnering with clients to drive meaningful outcomes and empowering development of future leaders.
Senior Manager leading large - scale change management engagements for clients in Workforce Transformation. Driving organizational effectiveness through innovative solutions and skilled collaboration.
Bilingual Order Processor managing orders and client communications for MultiPro Property Solutions. Focused on accurate order fulfillment and exceptional customer service in a fast - paced environment.
Bilingual Customer Service Representative offering quality assistance to clients at Securian Canada. Engaging in client service and managing inquiries, ensuring satisfaction with services provided.
Bilingual Operation Specialist at RBC providing support for business banking transactions and resolving issues. Assisting internal partners with complex and non - standard issues in a collaborative environment.
Banking Advisor engaging clients in everyday banking and investment needs. Collaborating with RBC partners to enhance client satisfaction and loyalty.
Center Medical Specialist at Grifols enhancing lives through donor care in plasma donation centers. Delivering high - quality healthcare and education while ensuring suitability and safety of donors.
Registered Nurse performing physical examinations and ensuring donor eligibility at Plasma Donation Center. Building rapport with donors and managing donor health education and safety responsibilities.