Business Development Account Manager handling client relationships for data analytics and research at Euromonitor. Focused on renewing contracts and driving revenue growth in Western Europe.
About the role
- Account Manager managing customer relationships and travel solutions in business travel sector at ehotel. Proactive client support and collaboration with sales and service teams.
Responsibilities
- You proactively and comprehensively manage our clients and travel agency partners within our Account Management team
- You are responsible for your own client portfolio and ensure optimal use of our services as well as the strategic expansion of our product offering
- You actively strengthen customer loyalty and contribute significantly to customer satisfaction
- You work closely with the Sales, IT and Customer Service teams — together you ensure smooth processes and strong results
- You take ownership of projects and contribute your ideas
Requirements
- Completed vocational training in travel services or a comparable commercial qualification with relevant professional experience
- At least 2 years' experience as a Business Travel Specialist or in a comparable position within the industry
- Ideally experience with OBE systems (online booking engines)
- Strong negotiation skills, an independent and detail-oriented working style, and excellent communication skills
- You demonstrate team spirit, personal responsibility and resilience
- Confident user of Microsoft Office applications and a strong affinity for digital tools and new systems
- Business-fluent German and fluent English, both written and spoken
Benefits
- Permanent employment contract and long-term prospects
- Flexible and hybrid working options
- Performance-based bonuses after successful completion of the probationary period
- Discounted Deutschlandticket (regional transit pass) for your commute
- Free fruit and drinks, and regular company and team events
- 28 days of paid vacation
- Contribution to the company pension scheme
- Anniversary bonuses for long-term service
- Modern, air-conditioned workplace in Prenzlauer Berg
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