Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst supporting Executive Search projects for multiple clients in North America. Collaborating with internal teams to deliver high-quality client solutions in a fast-paced environment.
Responsibilities
- Serve as a Researcher on multiple simultaneous client projects in collaboration with senior Researchers and Consultants
- Contribute to key aspects of project work, including identifying and developing a rigorous approach and strategy (e.g., priority targets through market research, utilizing data tools, and scoping out parameters to deliver client solutions at scale and scope)
- Identify, calibrate and prioritize potential candidates through a thorough research process, the internal Firm network and external resources
- Work broadly across different Firm offerings to continue developing a well-rounded understanding of our solutions to identify the best solutions for individual client needs
- Create high-quality client documentation (e.g., candidate profiles, role specifications, search strategies, assessment and client progress reports, etc.)
- Partner with client teams to develop pitch presentations and business development materials, adapting deliverables and solutions to address specific client needs
- Act as a partner with consultants to build targeted event lists for business development-related dinners, conferences, and other points of connection
- Contribute to the Firm’s knowledge management activities by looking for opportunities to learn and share best practices
- Begin to develop an area of subject matter expertise, providing insights on important trends and topics to support client teams.
Requirements
- Bachelor’s degree required
- Previous project-based experience working effectively on multiple mandates simultaneously
- Ability to effectively operate in a fast-paced, client-driven environment
- Exceptional critical thinking and analytical skills
- Excellent verbal and written communication ability
- Demonstrates very strong attention to detail
- Affinity and interest in the executive search industry
- Relevant functional experience of a similar nature (e.g., market research, qualitative or legal research, professional services/consulting, project planning, or high-level administrative support)
- Forward-thinking, structured, and process-oriented thinker
- Self-starter mentality with good business judgement
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