Hybrid Principal Site Reliability Engineer

at EEOC

• Job title: Principal Site Reliability Engineer
• Job type: Full Time
• Experience level: Lead
• Salary: $172,000 - $215,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Chef, Docker, DynamoDB, Java, Jenkins, Kafka, Linux, Maven, Microservices, Oracle, Python, Redis, Go
• Location requirements: Hybrid, Scottsdale, United States

About the role

• Principal Site Reliability Engineer at Early Warning, partnering with teams to design and implement resilience patterns. Managing incidents, overseeing performance, and mentoring staff.

Responsibilities

• Design and Implement software and tools to improve the performance - availability, scalability, and latency, while delivering end products to customer with the highest efficiency and meeting all security standards.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios.
• Design, Implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause.
• Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs.
• Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues.
• Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams.
• Participate in 24 X 7 on-call rotation.
• Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams.
• Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches.
• Understand and support the adoption of best-practice microservice design patterns and other modern software reliability approaches and techniques.
• Be a thought leader: a senior point of expertise on site reliability engineering issues, industry trends and developing technologies.
• Be a role model to others on the team.
• Coach and mentor team members.

Requirements

• Education and experience typically obtained through completion of a Bachelor’s Degree in Business and/or Computer Science or related field.
• 12+ years of related experience managing large complex projects in a technical or software development environment inclusive of post-graduate degree
• Proven ability to lead a team through high priority Incidents and improve the RCA process
• Excellent troubleshooting skills and proven experience resolving technical issues in complex environments
• Hands-on experience in designing and developing using the one or more of the following technologies - Python, Go, Java
• Docker - Experience in Microservices Architecture.
• Messaging frameworks such as Kafka, SQS or JMS
• Database Technologies like Oracle, Dynamo DB, Aurora etc.
• Caching layers such as Redis and memcached
• Strong understanding of Linux administration
• Experience with CI/CD pipeline implementation including GIT, Chef, Maven, Jenkins etc
• Strong understanding of networking fundamentals
• Experience in leading cross-functional teams to create technical solutions.
• Proven track record designing and building complex end-to-end systems (full stack developer)
• Background and drug screen

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.