Operations Specialist managing operational delivery for partner practices in healthcare. Ensuring workflows run smoothly and collaborating with cross - functional teams for operational insights.
About the role
- Field Operations Manager leading a team of Service Specialists at Ecolab, providing pest control solutions. Ensuring service excellence and managing district's operational success with safety at its core.
Responsibilities
- Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
- Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
- Ensure your team of service specialists achieves their financial and service delivery goals
- Pursue sales and new business opportunities
- Coordinate initial services and maintain inventory and perform QA visits
- Build and maintain customer relationships within the market
- Be a champion of safety and ensure your team upholds strong safety practices and values
Requirements
- High School diploma or equivalent
- 3 years of field support or service-related industry experience
- Position requires the ability to work overnight shifts as needed
- Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
- Position requires a current and valid Driver’s License
- Ecolab conducts a background check on all candidates who receive a job offer
- Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Benefits
- Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
- Receive a company service vehicle for business use
- Access to best-in-class resources, tools, and technology
- Grow your income as you drive district profitability
- Thrive in a company that values a culture of safety
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