Team Manager for Roole, enhancing customer experience and managing a diverse team in Boulogne - Billancourt. Seeking dynamic individuals with team management expertise and a focus on client relations.
About the role
- Sr. Manager for Account Management at eBay Live, leading a team of account managers to enhance seller growth through partnerships. Building relationships and strategies for success in live marketplace categories.
Responsibilities
- Develop and lead a premium team of account managers
- Build and maintain strong relationships with priority sellers
- Lead strategic seller initiatives to scale, grow, and develop
- Focus on accelerating seller growth through consultative partnership and knowledge sharing
- Develop comprehensive strategies for enterprise sellers
- Analyze seller business data to identify growth opportunities and potential risks
- Build customized business plans to help sellers achieve their growth targets
- Train team on providing advanced platform knowledge and eBay Live best practices
- Work collaboratively with cross-functional teams to resolve complex seller issues
- Guide sellers through policy and platform changes while ensuring compliance
- Track and analyze seller performance metrics to ensure growth targets are met
Requirements
- 5+ years of people leadership experience supporting a team of exempt level employees
- 5+ years of Account Management or Live marketplaces experience
- Extensive knowledge of live e-commerce industry trends and standard methodologies
- Strong project management and organization skills
- Strong analytical and critical thinking capabilities
- Excellent influencing and presentation skills
- Enjoys public speaking; shows genuine interest and passion in live commerce
- Proven ability to build and handle relationships with all size of business+partners
- Demonstrated leadership skills and ability to work independently
- Consistent track record of high performance and team ranking
- Strong cross-functional leader who is also recognized as a collaborator and partner
- Executive level verbal and written communication skills including the ability to tell a compelling story backed by data
- High degree of ownership and dedication to results
- Self-motivated to find opportunities and challenges in the business
- Data-driven approach to planning and decision making
- Comfortable and hands-on with data, analytics, and modeling
- Strong understanding of P&L
- Organized problem solver who balances attention to detail with efficiency
- Bachelor’s degree or equivalent experience or higher from an accredited university. MBA or equivalent experience preferred.
Benefits
- full range of medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits such as PTO and parental leave.
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