Payroll and People Specialist Lead managing payroll processes for fast growing fintech company. Leading payroll compliance and providing employee support within the People function.
About the role
- Payroll Analyst providing employee support for payroll-related inquiries and assistance. Ensuring timely and accurate payroll services while maintaining confidentiality of employee information.
Responsibilities
- Atender solicitudes y casos relacionados con nómina a través de correo electrónico, portal o sistema de tickets
- Proporcionar información sobre recibos de pago, deducciones, impuestos y beneficios
- Escalar casos complejos a analistas o áreas correspondientes
- Registrar y dar seguimiento a las solicitudes hasta su resolución
- Apoyar en procesos de cierre de nómina y realizar validaciones básicas
- Mantener la confidencialidad de la información de los empleados
Requirements
- Licenciatura en Administración, Recursos Humanos o carrera afín
- 6 meses a 2 años en atención al cliente, preferentemente en nómina o recursos humanos
- Procesos básicos de RRHH (nómina, beneficios, vacaciones)
- Manejo de sistemas de gestión de personal
- Paquetería Office (Excel, Word, Outlook)
Benefits
- Oportunidades de crecimiento y aprendizaje
- Trabajo en equipo, a nivel mundial y local
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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