Head of Operations at Gross Labs enhancing operational infrastructure across companies and initiatives. Collaborating with senior leadership to drive strategic initiatives and ensure seamless execution.
About the role
- Operations Assistant supporting claims management and adjusting teams at global legal business DWF. Overseeing help desk and maintaining claims management systems for operational excellence.
Responsibilities
- Oversee the central Help Desk, including troubleshooting and resolving operational and system-related issues
- Ensure claims operational support services are delivered to the required quality standards
- Maintain the Claims Management System(s)
- Identify data issues and contribute to developing solutions that improve accuracy
- Produce and manage exception reports ensuring timely action to maintain accurate claims information
- Maintain the Client Portal, liaising with Central IT Services where necessary
Requirements
- Educated to GCSE level in Maths and English (Grades A–C)
- Experience working within Claims/Adjusting Operations or Claims/Adjusting Administration
- Strong proficiency in the Microsoft Office suite, with particular expertise in Microsoft Excel
- Effective time‑management skills, with the ability to prioritise tasks and meet deadlines
- Understands the importance of support processes within a customer‑focused environment
- Technologically confident, with the ability to quickly learn and adapt to new systems and software
- Able to work independently while also contributing positively as part of a team
- Uses initiative and applies problem‑solving skills
- Flexible and capable of managing multiple activities simultaneously
- Excellent verbal and written communication skills
- Professional, approachable, and solutions‑focused
- Proactive in identifying opportunities for process improvement
Benefits
- A comprehensive rewards package
- Flexible benefits and wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Legal Operations Assistant managing court processes and supporting distribution of legal tasks. Engaging in legal compliance and operational tasks at a law firm in Brazil.
Operations Partner driving operational excellence for Burger King franchises. Collaborating with leadership to enhance performance, guest experience, and brand standards.
WMS seeks a Junior Media Analyst to manage digital advertising campaigns on platforms like Google Ads and Facebook Ads. Collaborate with team members to optimize and report performance.
IS Operations Manager overseeing service delivery of IS services in Finance Technology. Responsible for service operations and collaboration with internal and third - party resources in Krakow, Poland.
Associate Director overseeing Career Pathways and Site Operations, managing operations at designated office. Leading strategy for operational efficiency and program success with young adults.
Multinational Operations Manager overseeing production support across Property, Liability, and Financial Lines. Managing operations team and ensuring adherence to service standards across global insurance production.
Intern for operations at Suno Research focusing on using AI to enhance efficiency and improve processes in finance. Collaborate between different internal departments for streamlined operations.
Customer Service Representative assisting with claims in the insurance industry. Engaging with customers and managing essential business information for their claims needs.
Director of Claims Operations overseeing Accident Benefits to drive growth and customer service at Intact. Collaborating with executives and managing team resources for effective delivery.