Business Development Manager driving revenue and partnerships at a Lagos-based fintech startup. Managing enterprise sales and building strong customer relationships to enhance payment solutions.
Responsibilities
Prospect and qualify new business opportunities via outbound and inbound channels (phone, email, social, events), ensuring a healthy enterprise-level pipeline at all times.
Meet and exceed monthly/quarterly revenue targets through efficient pipeline conversion and deal execution.
Manage opportunities from initial engagement through proposal, negotiation, and close.
Conduct structured discovery with merchants to uncover checkout pain points, payment failure impacts, and collections inefficiencies.
Sell business outcomes (e.g., increased conversion, reduced churn, improved cash flow), not just product features.
Maintain expert knowledge of product use cases, competitor offerings, and market dynamics.
Record and maintain robust pipeline data in CRM with accurate forecasting and deal progression stages.
Prepare regular commercial reports for leadership, analyzing performance vs targets, pipeline health, and market insights.
Use data to refine outreach, qualification criteria, and GTM strategy.
Partner with Product, Marketing, Partnerships, and Engineering to shape messaging, pilots, pricing, and integration workflows.
Work with customer success and support teams to ensure smooth onboarding and early value realization.
Develop and sustain strong long-term relationships with enterprise merchants and fintech partners (PSPs, platforms), serving as a trusted advisor.
Address merchant feedback and collaborate on solutions to de-risk deals and increase retention.
Requirements
5–8 years of B2B business development, sales, or commercial partnerships experience within fintech, payments, SaaS, or financial services.
Strong understanding of payment systems, checkout flows, settlement, and collections economics.
Track record of meeting/exceeding sales targets in a payments or API-driven environment.
Excellent communicator capable of engaging senior stakeholders (CFOs, Heads of Payments, CTOs)
CRM fluency and disciplined pipeline management.
Experience selling to enterprise merchants or platform partners.
Familiarity with payment orchestration, failed transaction optimization, or reconciliation tools.
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