2nd Line Support Engineer at Wanstor resolving complex IT issues and supporting Microsoft 365 environments. Join a dynamic team focused on quality and customer satisfaction.
About the role
- Support Engineer managing customer interactions and engineering tasks related to product and software enhancements. Conducting demonstrations and troubleshooting while ensuring client satisfaction from Turkey.
Responsibilities
- Manage customer interactions providing exceptional support
- Assist with in-house engineering tasks
- Conduct product demonstrations and trials
- Perform maintenance and troubleshooting at client sites
- Deliver presentations and generate reports
Requirements
- B. Eng. Electronic or B. Eng. Mechatronic
- Linux Operating Systems
- Bash Scripting
- Proficient in Excel
- Contract management
- Project management
- Minimum of 2 years experience in Electronic fault finding
- Software development (Python, Pascal, C)
- Linux Systems
- Engineering Support
Benefits
- Customer support
- Technical presentations
- Client relationship management
- Collaboration with sales and engineering teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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