Games Marketing Lead at Double Eleven responsible for the marketing strategy across new games and live services. Collaborate with teams to engage players and build campaigns.
Responsibilities
Define the marketing strategy, brand tone, and messaging pillars for each assigned title across its lifecycle.
Develop and lead integrated marketing campaigns across owned, earned, paid, and partner channels.
Build and maintain a marketing calendar aligned with development milestones, content updates, and platform promotional opportunities.
Plan and coordinate the creation and timely release of trailers, key art, store assets, announcements, and patch comms.
Design and deliver campaigns that support new player acquisition, encourage returning players, and deepen engagement with the active community.
Lead marketing efforts around live service content: seasonal events, timed challenges, and re-engagement campaigns.
Ensure marketing and comms plans support sustainable live ops delivery and strong player engagement.
Contribute to planning and evaluating in-game promotions from both a business and community perspective.
Manage and support two Community Managers and one Content Creator, ensuring consistent tone, brand alignment, and delivery of high-quality player-facing content.
Provide guidance on platform-specific content, community engagement, and escalation processes.
Champion knowledge sharing, feedback loops, and continuous improvement across the team.
Monitor community sentiment, player behaviour, and competitor activity to inform marketing and publishing decisions.
Translate insights from player data, social listening, and market research into actionable recommendations.
Share regular updates with the Publishing Operations Manager and development teams to support roadmap alignment and feature positioning.
Collaborate with platform partners on store presence, launch readiness, and promotional planning.
Brief and manage external vendors (creative, PR, media, influencers) to deliver effective assets and activations.
Develop and nurture influencer partnerships — from micro to established creators — focused on authentic, long-term collaboration that supports audience growth and sustained player engagement.
Design influencer campaigns that go beyond paid activations, leveraging creator insights and communities to co-create meaningful content and amplify player reach.
Ensure all assets meet tone, quality, and platform expectations.
Lead player-facing communication during outages, controversial updates, or emergent issues.
Collaborate with operations and community teams on tone, messaging, and timing.
Contribute to postmortems and embed learnings into future messaging and escalation strategies.
Requirements
Significant experience in games marketing, ideally across both new launches and live service titles (live service experience is critical)
Demonstrable track record of authoring and leading integrated campaigns and cross-functional planning.
Demonstrable track record of aligning marketing activity to new activations, reengagement of lapsed players and retention of existing player bases
Experience managing and developing community or content-focused team members.
Confident in interpreting player behaviour and sentiment to guide strategy and communications.
Skilled in briefing and reviewing creative assets across formats and platforms.
Well-networked within the games industry, influencer communities, and/or platform ecosystems. (Desirable)
Familiarity with platform promotional tools, storefront merchandising, or co-marketing. (Desirable)
Experience working closely with development or production teams. (Desirable)
Exposure to lifecycle marketing, player segmentation, or CRM tools. (Desirable)
Benefits
28 days annual leave (20 days annual leave + 8 days bank holiday)
1 day leave for your birthday and 1 day leave if you’re moving house
Up to 10 days discretionary annual leave during our end of year break
Potential for annual performance bonus
5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestone
A brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and more
Free breakfast options, juice, hot drinks and fruit
Employee referral bonus (up to £2000!)
Cycle to Work scheme
Free game codes, game swag and merchandise
Family-friendly leave available
Christmas Saving Scheme
Free parking
Best-in-class tools and workflows so you can focus on creativity
Vitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period)
Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
A personalised development plan with dedicated support tailored to your growth and goals
Access to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student)
A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovation
In-studio wellbeing programmes and People team support
Free activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you)
Many team events to celebrate team and game milestones
Sponsored team activities including football, basketball, book club, movie club and more
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