Hybrid Senior Director, Global Head of Internal Communications

at IonQ

• Job title: Senior Director, Global Head of Internal Communications
• Job type: Full Time
• Experience level: Senior
• Salary: $169,869 - $221,514 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Go
• Location requirements: Hybrid, College Park, United States

About the role

• Senior Director overseeing IonQ's internal communications strategy and strengthening employee engagement across the organization. Reporting to the VP, Global Marketing and Communications team.

Responsibilities

• Oversee and ensure quality and consistency of all internal employee events, programs, email messages, video scripts, etc., involving the Chairman & CEO, CFO & COO, CLO, CHRO, EVP Technology & Engineers and other senior executives – including packaging speaking opportunities in an easily digestible and visual way that drives awareness and more collaboration among employees
• Work with the Executive Office team and video production to produce quarterly global town halls “All Hands” meetings, including executive support, e.g., scripting and Q&A, slide production, speech/presentation coaching and invitation and viewing room management
• Gain an understanding of the various personas of our employee base to create compelling channels, content, messaging, packaging and repurposing of news and information tailored for these audiences – from individuals in the labs, Go-to-Market/Sales/Business Development, Compute/Tech/Ops, Field Engineering, businesses, across all regions, newly acquired employees, corporate functions, etc.
• Lead the development and execution of IonQ’s internal engagement plan aligned with the company’s narrative to effectively articulate its strategy and successes
• Build and train teams on IonQ’s Internal Communications policies and procedures, enhancing its strategy and roadmap globally to: support the company’s rapid evolution; address employees’ preferences for receiving and acting on communications deliverables; and promote cross-fertilization of comms and best practices across regions, functions and businesses
• Lead and professionally develop a global internal communications team of individuals embedded across the various business units, geographies, and functional areas
• Maintain internal communications stylebook and guidelines for all internal communicators and build awareness among all MarComms, Investor Relations, and Product Marketing/Events teammates
• Generate ideas and enhancements to stimulate employee experiences including programs, events, and interactions that demonstrate the company’s ambitions and growth
• Continue to evolve social/intranet platforms, through both improved storytelling/editorial content - working in tandem with technology to drive greater functionality, AI tools integration. On a parallel path, build a new intranet solution
• Proactively solicit input for deepening employee engagement across the company collaborating closely with integration and transformation teams
• Work directly with senior leaders to produce a wide variety of content in multiple forms to reinforce and share IonQ’s culture across the organization and its acquired companies
• Manage and provide direction for the internal email platform used for large-scale, all-employee messages, including CEO memos, key organization announcements, acquisitions, key milestones/achievements, etc.
• Measure, track and continuously improve employee engagement metrics

Requirements

• Bachelor’s degree
• 15+ years of corporate communications, PR agency, and/or journalism experience
• Exceptional writing and editing abilities, including spelling and grammar skills, with a meticulous eye for detail and accuracy
• Excellent verbal communication skills and ability to present proposals and strategies to top-level leaders as well as create engaging materials for all levels of the organization; ability to build strong relationships and trust with senior stakeholders, both within the broader Corporate Affairs function, and the wider businesses and functional areas (or teams); a proven “influencer”
• Innovative approach to content types – thinking beyond the written word to consider visual, video, audio, interactive, in-person experiences and other channels and content delivery approaches
• Creative, results-oriented problem solver with ability to operate across time zones in a fast-paced environment with resilience, intellectual curiosity, and adaptability
• Analytical thinking and ability to integrate input from multiple stakeholders while working on deadlines
• Proven ability to synthesize complex, at times esoteric technical and quantum computing-related materials, financial details and to craft creative, persuasive content for various global audiences
• Strong project management and organizational skills with aptitude for managing simultaneous projects in a deadline-driven work environment
• Diplomacy and tact for managing matrixed relationships
• Proficient Microsoft Office Suite skills; advanced experience with internal workflow tools, employee survey solutions, and content production apps are a plus.

Benefits

• Comprehensive medical, dental, and vision plans
• Matching 401K
• Unlimited PTO and paid holidays
• Parental/adoption leave
• Legal insurance
• Home internet stipend
• Pet insurance